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Making Sense of it All

Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Technology trends shaping up for 2018

Written by John Ginovsky | 07/01/2018 - 14:12 |
More of the same, yet likely very different

Tech terms in brave new world

Written by John Ginovsky | 22/12/2017 - 20:49 |
Today and tomorrow’s human-machine interfaces require new ways to talk about them

Just over the tech horizon

Written by John Ginovsky | 08/12/2017 - 19:10 |
What’s new now will be old in a few months—and new things will be new

Race is on in digital customer experience

Written by John Ginovsky | 24/11/2017 - 14:46 |
Entering the fray no longer optional

Who will know which buttons to push?

Written by John Ginovsky | 10/11/2017 - 13:35 |
Digital skills gap, always present, may continue to widen

Despite tech investment, CX lags

Written by John Ginovsky | 30/10/2017 - 16:48 |
Customer experience expectations soar faster than banks can keep up

Overhyped? No, AI only beginning climb

Written by John Ginovsky | 14/10/2017 - 16:07 |
Human-machine collaboration will prove crucial

Digital transformation sometimes stymied

Written by John Ginovsky | 28/09/2017 - 01:24 |
It’s the pace of change that flummoxes banks

No end in sight for huge data breaches

Written by John Ginovsky | 15/09/2017 - 12:25 |
Focusing on protecting privileged accounts and consolidation defenses might be the next, best answer

Never too early to predict fintech future

Written by John Ginovsky | 22/08/2017 - 11:38 |
Payments, AI, blockchain, and more poised for quick advances
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