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Martie Woods

Martie Woods

Martie Woods is Lead Strategist at Stone Mantel, an insights consultancy focused on creating meaningful brand experience. In her role, Woods helps organizations differentiate their brands by guiding their thinking on innovation and customer experience. Her focus on the customer, expertise in consumer psychology, innovation, and buying behavior has made her a sought-after thought leader and consultant. Woods can be reached at martiewoods@gostonemantel.com.

Part 2: Get “sorry” right, or it’s just a sorry excuse
Part 1: Why customer problems may do more good than you know
You can’t take both sides of a fork in the road

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