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Steven Ramirez

Steven Ramirez


Steven J. Ramirez is chief executive officer of San Francisco-based Beyond the Arc Inc., a customer experience and advanced analytics firm that helps financial services clients differentiate themselves in the marketplace. The agency has been recognized as one of the Top 100 Most Promising Big Data Solution Providers by CIO Review magazine. Ramirez can be reached at [email protected] Beyond the Arc can be followed on Twitter at @BeyondTheArc

Is your picture worth a thousand words?
3 tips for increasing results from your efforts
Today’s consumer wants worlds to blend on handhelds
As messages multiply,  yours must fit customer best
How to hear what they're "saying." This is the first part of a two-part series.
How to hear—and act on—what they're "saying"
Communicate, communicate, and, then, communicate
Pin-based site has new spin on social media
Not on Facebook? Timeline makes case for getting on it stronger
Maximizing Twitter for better social media success for your bank
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