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"Voice of the Customer" can draw on unconventional resource

International CES is the space where time speeds up!  As you tour the exhibit hall you quickly realize that no matter what you thought, tomorrow has already passed you by.

The world of electronics takes center stage in the desert today, the opening date for the 2013 CES in Las Vegas.

"Frequently" best describes how often I am asked why a banking consultant attends the International Consumer Electronics Show, and my answer is always the same. The CES is relevant to banking and our future.

Can you be counted on in a crunch?

Increasingly even the "simple" issues seem to require a "master chef"

Part 6, concluding Jeff's mergers and acquisitions series: Handling due diligence--and who it protects

Trends and issues in AML from the MENA region, plus general musings

Techniques to help you figure out what's working, what's not


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