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Cyborgs by proxy! If tech handles whole relationship, who serves customers when tech fails?

Major shift seen, could impact over 5 million white-collar staffers

Bankers who sacrifice all for ROE may find themselves on the altar someday

Answer begins by defining “good”

“Uberize” business banking to maximize service

Business process management blooming

OD/NSF regulations will—ultimately—be a good thing. Banks may move on to new strategies

Hamilton’s disrespected by his own Treasury, while central-bank foe Jackson remains on Federal Reserve notes

Weighing impact of “voluntary” guidance on bank HR and purchasing

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