New SWIFT portal helps customer onboarding

SWIFT launched a new cloud-based application that eases the client onboarding process for financial institutions.

The MyStandards Readiness Portal, developed in collaboration with the industry, builds on the success of MyStandards, a collaborative platform for standards management. The portal allows users to test their messages against specifications and prove their ability to reach certain quality and straight-through processing rates, helping to improve the speed and accuracy of onboarding processes.

Customer onboarding is a complex process with a significant part of the complexity coming from the integration of messaging formats. Through the MyStandards Readiness Portal, new and existing clients of financial institutions and market infrastructures can test against specific messaging formats and guidelines. In parallel, the onboarding team at the bank can monitor the client's progress in real-time checking for issues that can be resolved right away. These short feed-back cycles early in the process can significantly decrease project risks and overall costs.

"The client onboarding process has been a long-standing business challenge. One significant part of the risks and costs involved is coming from the lack of standardization and the prevalence of piece-meal solutions," says Marc Delbaere, head of MyStandards, SWIFT.

The portal fully integrates with MyStandards, making it possible to test against all specifications defined in this collaborative industry platform. Launched in June 2012, MyStandards has 32 large global banks and market infrastructures using the application to manage all their standards-related information.

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