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Community Banking

How to hear what they're "saying." This is the first part of a two-part series.
Bank sends officers calling with smiles and cookies
Bankers need sharp shears, applied with care
Team Capital Bank gains liquidity while staying private
Overzealous or misguided chopping does damage
Where need can come before payback potential
Community bankers object to complexity and heavy impact  
Tools include relationship building, and a nifty idea about bank pens   
Annual Forest City rally for RVers means music, education, and camaraderie 
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