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Retail Banking

Banks urged to re-imagine what mobility really means
90% say rewards outweigh risks and costs
Also amenable to doing without branches
Desire for frugality and control drives e-Savings
New sources improve marketing, fight fraud
Tech boosts productivity, service excellence
They recognize they need financial advice, but unsure where to find it
67 million people plan to attend at least one wedding this year
Key shifts seen in satisfaction among demographic groups, as mid-sized banks slip
SNL Report: Q1 closings outpace openings

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