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Payments

Already, 12.5 million Americans use mobile bill pay
Survey shows 50% increase in mobile banking; double- and triple-digit growth in online sales
Push notifications not only provide alerts but offer immediate options to take responsive actions
Customers prefer to deal with their banks but will go elsewhere if not satisfied
Financial institutions in developing countries finding ways to teach domestic banks a thing or two
PayPal, however, seems positioned to break out of the pack
Regulatory complexities force many providers to concentrate on airtime topups
Removal of silos remains the biggest obstacle
While incidents rose, the average loss per compromised account fell 10
The startup culture applies its own rules while other payments players hesitate

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