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Financial Trends - Banking Exchange
How to Adapt Staff for a Post-Pandemic Branch Network

How to Adapt Staff for a Post-Pandemic Branch Network

McKinsey report finds that the Covid-19 pandemic has accelerated the decline of roles in bank branches
Credit Card Issuers Struggle to Meet Evolving Customer Expectations

Credit Card Issuers Struggle to Meet Evolving Customer Expectations

Study finds that midsize credit card issuers report greater drop in customer satisfaction levels compared to national counterparts
Inflation Fears Rife Among US Bankers

Inflation Fears Rife Among US Bankers

Although bankers remain positive about the future economic conditions, many are concerned the spike in housing prices poses a serious risk to the US economy
Pandemic Fuels Rise in US Consumer Debit Spending

Pandemic Fuels Rise in US Consumer Debit Spending

Card-not-present (CNP) transactions soared with the shift to digital commerce
North America Leads the Charge in Cloud-Based Banking

North America Leads the Charge in Cloud-Based Banking

Survey by Harris Poll and Google Cloud reveals global take-up of cloud computing technology
Bank of America: Client Interaction Now Mostly Digital

Bank of America: Client Interaction Now Mostly Digital

Approximately 85% of deposit transactions are made via digital or automated channels including the bank’s app
Leveraging the Power of Expanded Data to Increase Financial Inclusion

Leveraging the Power of Expanded Data to Increase Financial Inclusion

In sharp contrast with 2020, this summer is starting to show promising signs of a return to normalcy
Customers Want Human-Digital Service Balance, Survey Says

Customers Want Human-Digital Service Balance, Survey Says

Traditional banking products are “out”, according to tech company Temenos
Central Bank Digital Currencies Could Threaten Financial Stability and Privacy

Central Bank Digital Currencies Could Threaten Financial Stability and Privacy

Academics argue that universal digital dollars could threaten financial stability and privacy
Multilingual Digital Banking App Restart Makes Its Debut In the US

Multilingual Digital Banking App Restart Makes Its Debut In the US

Digital banking app will help address unbanked and underbanked population in the US
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

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