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Lines of Business

Disruptive forces have business side of the house evolving faster too
Customer experience hinges on getting problems fixed promptly—and right
Nothing happens in a vacuum. Relationship pricing and stashing cash change revenue mix
In a digital world, identity grows more important than ever
Relationships matter, but their nature and parties’ roles are changing
Real-time, cloud, industry standards, and banker-vendor partnerships play big part in core system development
Long time coming, CFPB rule to affect new consumer contracts but not existing ones
Real-time payment tops the list, but future demands careful and complex decision making
Does anyone involved in software in your bank even know?
Long-simmering remnant of crisis period should be solved in healthy times
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