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Retail Banking

Get the customer, get the business

Get the customer, get the business

Millennials leading banking disruption
CFPB: Eclosings superior to paper closings

CFPB: Eclosings superior to paper closings

Excessive regs not addressed in study
Face-to-face branch contact essential

Face-to-face branch contact essential

Personal touch trumps some analytics, says European study
Mobile imaging completes mobile banking circle

Mobile imaging completes mobile banking circle

Snap to snap: From mobile enrollment to mobile receipts
Your digital channels should engage customers

Your digital channels should engage customers

Online appointment scheduling a good start
The case for video banking

The case for video banking

Video tellers—aka "ITMs"—few in number overall, but well liked by customers of two banks
Branch still relevant as digital complement

Branch still relevant as digital complement

Views of European retail banks on branches mirror those in U.S.
"I want to spy on my kids by getting into their text messages and phone calls. Can you help?" Just a sample of the wacko requests tech help desk operators receive, according to a Robert Half Technology survey.

Tales from the tech help desk

CIOs recount some of the strangest requests
FDIC: Use tech to bring bank to disabled

FDIC: Use tech to bring bank to disabled

Cites mobile banking, direct deposit, prepaid cards
SNL Financial is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the subscriber side of SNL Financial's website.

Branch closings can be openings

SNL Report: Big bank branch closures mean opportunities for community banks

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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

VIEW INTERVIEW NOW!

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