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Transformation technologies are more readily accessible, powerful, and economical than ever before
The Mafia. The Cartel. The Bandits Club. These menacing-sounding names bring to mind crime shows and gangster movies.
it is important for banks to be ready with a social media response when it comes to crisis management
Social media and other new channels demand old-fashioned controls
Fast way for interested consumers to get to know your brand
Will Twitter be the new Bloomberg terminal?
Microsoft’s LinkedIn acquisition speeds up melding with CRM, which could bring IT challenges 
News-driven customer engagement and bank marketing
Is your picture worth a thousand words?
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