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Mobile
Most billers do not track if homepage visits come from mobiles or laptops
Accenture platform includes a "recommendation engine"
Customers, merchants went from concept to adoption last year
Top 10 mobile capabilities predicted for 2015-2016
Online commerce overall quintupled in 2013; likely to grow in 2014
Study finds correlation between the size and impact of mobile fraud
50% increase in mobile device account opening seen in 2013
Network will include mobile, pay cards, banks, cash outlets
Consumers leaning most toward services by financial institutions
Two thirds say they’d switch banks if mobile offering was tailored to them
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