ABA Banking Journal Home
Consumers leaning most toward services by financial institutions
Two thirds say they’d switch banks if mobile offering was tailored to them
Managing retail RDC risk requires a whole new set of tools
Account balances and security alerts are the most requested features
One in four tablet owners use the device to pay bills
New P2P services from banks that can be used for gifts may begin to cut into gift card volume
Analyst suggests banks partner with local retailers to set up dedicated payment applications
PayPal, Amazon now top consumers’ list for trusted digital wallet
Friends’ recommendations also important, while online, mobile services lag in decision-making, survey says
“Responsive web design” meets customers wherever they want to be
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