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Customers
Some easy savings opportunities are missed, however
Social media, digital billpay among faves—yet they retain older habits too
Neobanks, Moneyhawks forcing disruption in traditional services
“It’s all about the customer” makes more sense when you know all about the customer
What do people buy from banks? What do banks actually sell?
Software firms make tools for service makers
Digital threats continue to attract countermeasures
Digital payment innovations abound
New tools to make, manage money surge at show
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