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Lisa Valentine

Lisa Valentine

ABA Banking Journal Contributing Editor Lisa Valentine has 20 years of experience as a freelance writer and editor, with expertise across the full spectrum of the financial services industry, including banking, insurance, and capital markets. She specializes in interviewing high-level executives about business challenges, strategies, and transformations. She can be reached at lisa@valentinewriting.com

Could partnership with nonbanks help?
Texas bank is a firm believer in video banking. But branches will stay
Environmental risk back on the radar
How Ohio savings bank targets third-party risk
Understanding customers, market, and risk tolerance is critical
Long-simmering question of whether or not to charge for e-payments heats up
Including a financial planning regimen as a core competency is healthy for both clients and banks
With all the jockeying in the payments space, keeping up with new partnerships, upstarts, and product innovations could be a full-time job. Prepaid cards, alternative currencies (Ven, Bitcoin), mobile payments,…
Six ways to make technology work for you. The keys: Add it to strategic plans, lean on vendors, embrace new ideas, reconsider outsourcing  
The potential is real, but it’s not a slam dunk. Segmentation is key
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