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Comerica to Shut 22 Branches in Retail Bank Overhaul

Comerica to Shut 22 Branches in Retail Bank Overhaul

The bank has also made several changes to its leadership team to support the transformation
CFPB Requests Public Input to Improve Bank Customer Service

CFPB Requests Public Input to Improve Bank Customer Service

The organization seeks to guarantee the “legally enshrined right” to adequate customer service
Customers Unimpressed with Digital Card Services

Customers Unimpressed with Digital Card Services

Consumer survey shows that banks’ digital channels are not providing the level of service that their clients expect
Markets Recover but With a Backdrop of Jamie Dimon’s “Hurricane”

Markets Recover but With a Backdrop of Jamie Dimon’s “Hurricane”

A warning from the head of America’s largest bank, JPMorgan Chase
FDIC: Banks Remain Strong but Face ‘Significant Uncertainty’

FDIC: Banks Remain Strong but Face ‘Significant Uncertainty’

Quarterly report shows combined income across the sector fell by $17 billion in the first quarter of 2022
Agility Bank Becomes First New MDI in 15 Years

Agility Bank Becomes First New MDI in 15 Years

The women-owned Texas-based bank has received its charter from the Office of the Comptroller of the Currency
Direct Banks Gaining Support as Customers Go Online

Direct Banks Gaining Support as Customers Go Online

New research reveals customer satisfaction is high among customers of online-only banks
Consumers Uncertain about Inflation as Household Debt Nears $16T

Consumers Uncertain about Inflation as Household Debt Nears $16T

Findings come as US inflation nears 40-year high, climbing to 8.3% in April
OCC Calls for Global Standards for Stablecoins

OCC Calls for Global Standards for Stablecoins

Regulator cites early development of the internet as model for standardization of digital currencies
Banking-as-a-Service Industry Group Opens Doors

Banking-as-a-Service Industry Group Opens Doors

Sutton Bank and Bankers Helping Bankers set up new group to represent the rapidly growing sector
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

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