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Retail Banking

Banks still need to focus cross-selling efforts to increase RDC sales
Book Review: Jumper cable for customers who need a boost
You’re ready if you’re a Netflix user, but that’s just the start
74,000 new people a day banked online in 2013
Consumers cite convenience, flexibility, fixed spending limit
Nonbank competition rising, as well as technology disruption
Survey finds increased value placed on mobile banking
Debit chip card agreements ease adoption across networks
Perceived stability key to consumer patterns
Key drivers are mobile, social media, web analytics, and ecommerce
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