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Retail Banking

Slowly, the mobile wallet players focus on… customers
Banks urged to re-imagine what mobility really means
90% say rewards outweigh risks and costs
Accelerating malware attacks prompt inclusive protections
Also amenable to doing without branches
Desire for frugality and control drives e-Savings
New sources improve marketing, fight fraud
Tech boosts productivity, service excellence
Other countries seen leapfrogging U.S. with tablet apps
Online “buzz” demands dedicated time, attention
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