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Technology

Survey highlights desire for Software-as-a-Service solutions
In digital era, begin with outside-in approach to analyzing behavior
Unexpected costs, even busted deals await unprepared
Internet of Things is already changing banking
Moves affect global payments, foreign exchange
Too many seek to be "good enough," not "stellar"
Advances as a strategic framework defined in four areas
Addresses enterprise fraud across channels, products, services
Don't procrastinate! Process can take 9 to 12 months
But they’ll trade privacy for coupons
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