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New blog! Anna Murray of emedia llc brings a real-world view to life in the trenches of technology. Often with a dash of humor, Murray’s suggestions can help tech work better inside your organization. She is the author of The Complete Software Project Manager: Mastering Technology From Planning To Launch And Beyond.

Snowstorms’ lessons about IT project strategy

Sometimes just “shoveling snow” makes best solution
Netflix, now a worldwide, public company devoted to entertainment, began with an envelope and a second-hand DVD. But things really engaged when Blockbuster laughed.

How Netflix nearly died … and came streaming back

Classic disruptor learned key lessons—and art of self-disruption—on way to mega success
Would Brett King, fintech author and founder of Moven, have opted for a fintech charter if one had existed when the company started?

Fintech pioneer Brett King looks at regulated life

Moven founder considers both sides of regulation, charters, and capital
Where risk management and sales management intersect, danger lurks.

More eyes on bank sales

Banks can’t live without sales. But risks of sales programs demand careful management
Second of a series: Crowe Horwath LLP consultants discuss survey findings dealing with turnover issues. Then they explore potential solutions banks can try.

Employee turnover: Dealing with costs seen and hidden

Major turnover hits both officer and nonofficer ranks
Alternative data—nontraditonal measures of creditworthiness—could help "credit invisible" people, but some see dangers in adoption of new measures.

Bureau turns up debate on “alternative data”

CFPB holds hearings, seeks comments on benefits, risks
ALCO Beat articles featured exclusively on bankingexchange.com are written by the asset-liability management experts at Darling Consulting Group.

Confronting “the wolf” with ALCO

Rate increases mean different things for each bank. But all must prepare for “wolves”
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

BSA remains stumbling block in M&A dealmaking

Deals can be stalled, even undone by anti-money-laundering issues
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Customers buy experiences now, not products and services

Digitize offerings in order to change “one-to-many” to “one-to-one”
Banks spend a great deal to bring customers to the point of onboarding. Abandonment due to factors such as a poor digital application wastes precious resources.

Stop trashing marketing bucks

Without insight into digital sales, your marketing budget is going to waste
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