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What matters more to people today? Community connection or continuous connectivity? Next Voices blogger Kelsey Neisen examines the evidence.

Is community commitment enough?

You’ve got to walk the talk—and show it. But without modern tech …
A new generation will take financial services into the future. In the new blog "Next Voices," being previewed here, a rotating group of bloggers of the younger generation will share what they are learning, thinking about, and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

3 skills to look for in your next hire

Both hard skills and people skills matter
Why wouldn't a farmer equipped with the latest ag tech want the latest in bank tech? Don't fall for stereotypes, warns Next Voices blogger Kelsey Neisen.

Farmer Jones wants mobile banking

Is your bank succumbing to business-eroding stereotypes?
What can banks do to ensure they can serve the next generation? A new generation will take financial services into the future. In the new blog "Next Voices" a rotating group of bloggers of the younger generation will share what they are learning, thinking about, and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

6 steps to take away from extinction

Some common sense ways banks can meet modern customers’ needs
A new generation will take financial services into the future. In the new blog "Next Voices" a rotating group of bloggers of the younger generation will share what they are learning, thinking about, and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

Why would a millennial choose your bank?

Older managers’ misperceptions may stymie recruitment
A new generation will take financial services into the future. In the new blog "Next Voices" a rotating group of bloggers of the younger generation will share what they are learning, thinking about, and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

What’s wrong about millennial credit scores

Credit education, critical to financially “growing up,” is ignored. But scoring itself needs fixing
Complete honesty in security answers may be missing the point, when answers to common questions can be easily found on the web.

Can websearch reveal your security answers?

It’s possible everyone can find your mother’s maiden name
A new generation will take financial services into the future. In the new blog "Next Voices," being previewed here, a rotating group of bloggers of the younger generation will share what they are learning, thinking about, and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

Inside a hackathon: 36 hours to build a financial app

A weekend’s work and $15 buys some lessons in fintech
A new generation will take financial services into the future. In the new blog "Next Voices," being previewed here, a rotating group of bloggers of the younger generation will share what they are learning, thinking about, and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

My career and “the rope”

Finding a home that’s somewhere between “us and them” and beer on demand
A new generation will take financial services into the future. In the new blog "Next Voices," being previewed here, a rotating group of bloggers of the younger generation will share what they are learning, thinking about, and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

5 small changes for a better worklife in 2017

Latest in our new “Next Voices” blog
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The New Front Door:
Why Your FI Needs to Show Up Inside AI Agents

Thursday, October 29, 2026 1:00 pm – 2:00 pm ET

Your customers are already asking ChatGPT, Claude, and other AI assistants where to open an account, how to move money, and which lender to trust. Here's the question: "Is your institution part of their conversation, or is a fintech or another brand answering for you?"

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