So far, hackers, phishers, and other high-tech criminals have been mostly thwarted by banks. However, new channels, more sophisticated criminals, and increased use of outsourcing are bringing new and insidious…
Your customers are already asking ChatGPT, Claude, and other AI assistants where to open an account, how to move money, and which lender to trust. Here's the question: "Is your institution part of their conversation, or is a fintech or another brand answering for you?"
