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Artificial Intelligence

Bank Smarter, Not Harder, in the Intelligence Age

Bank Smarter, Not Harder, in the Intelligence Age

Demand from young consumers for quicker decisions regarding their finances
What’s Wrong with Today’s Start-Up Dating Game and How to Make a Sustainable Match

What’s Wrong with Today’s Start-Up Dating Game and How to Make a Sustainable Match

This is a story about dating, failed lift-offs and an encounter with pirates
Banks Need to Engage in Payment App Interoperability Now

Banks Need to Engage in Payment App Interoperability Now

It is 2019 and there is still no clear winner in the marketplace for online payment apps
The Loss of Loyalty: 31 Million Consumers on the Fence About Switching Banks

The Loss of Loyalty: 31 Million Consumers on the Fence About Switching Banks

Customers who are considering making a change this year object to fees and feel undervalued by their current institutions
The Not-So-Obvious Fundamentals of Fintech Partnerships

The Not-So-Obvious Fundamentals of Fintech Partnerships

Behemoths such as Google and Apple are fundamentally changing the way consumers spend
Shift Away from Passwords; the Search for the New Standard of Account Protection

Shift Away from Passwords; the Search for the New Standard of Account Protection

Usernames and passwords have been the gold standard of online security, but...
The Dark Side of Vendor Management

The Dark Side of Vendor Management

Regulators have insisted on more rigorous requirements for third-party risk management
Fintech Surpassed Banks in Personal Loans, According to Transunion Report

Fintech Surpassed Banks in Personal Loans, According to Transunion Report

Fintech has grown to more than 38% of market share
Why ‘Explainable AI’ is the Next Frontier in Financial Crime Fighting

Why ‘Explainable AI’ is the Next Frontier in Financial Crime Fighting

Staying ahead of financial crime and compliance risk has become more complex and expensive than ever before
Citizens Bank of Tennessee Expands its Employee Communications Capability

Citizens Bank of Tennessee Expands its Employee Communications Capability

The bank has decided to take a major step in centralizing its employee engagement
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