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Artificial Intelligence

"Lightning fast" is just the beginning of what today's consumers expect out of financial services.

“Frictionless” is the new convenient

As products become services, financial players must adapt to “globile," Amex exec says
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

“I like my app” say 6 in 10

Branchless bank users less likely to jump ship for a better app
What’s your tech usage percentage?

What’s your tech usage percentage?

Do you know what your technology can do for you?
One in three personal loans now come from a fintech lender. This is only the beginning, an expert suggests.

Marketplace lenders balance growth and quality

Fintechs taking larger share of personal loans while improving risk-return performance
Location-based service a plus for banks

Location-based service a plus for banks

“Geofencing” and related GPS tech can help with fintech competition
Coming European changes to privacy law will impact some American firms, experts say. What makes the shift especially tricky: Europeans’ concept of privacy differs significantly from Americans’.

Europe’s next export: privacy

E.U. rules taking effect in May 2018 will have broad impact. Whose data is it?
AI's future is in the hands of mankind, suggests Pedro Bizarro of Feedzai. It's up to users and the experts they employ to apply the technology appropriately.

Is AI ethical?

It’s a tool that can improve, or do damage if carelessly used
"In the moment" transactions need a payment element to work best.

Understanding “contextual commerce”

Panel of ecommerce pros explores “pay where you are”
Fintech expert Chris Skinner gave his advice in a format new to Money 20/20 this year: The Forum. Staged like theater-in-the-round, Forum presentations were broadcast to audience members via wireless headsets.

"Nothing less than transformation"

Blunt Money 20/20 talk from fintech author Chris Skinner attempts to jolt bankers into new age—or else
Some technologies—blockchain is the latest—can suffer from too much hype early on, says Well’s Steve Ellis.

“Let tech breathe” a bit

Talking about banking innovation with Wells Fargo’s innovation chief Steve Ellis
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