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What Banks Can Learn from Zappos

What Banks Can Learn from Zappos

Zappos has built a very positive culture and has focused relentlessly on customer service
How a Midsize Bank Missed an Opportunity for Change

How a Midsize Bank Missed an Opportunity for Change

Three ways in which the bank missed out on executing a successful change
Federal Housing Administration Increased Loan Insured Limit

Federal Housing Administration Increased Loan Insured Limit

3,053 counties will be affected by the increase, and only 181 counties will have no change
Kantar Study Shows Women Affected More by Customer Experience than Men

Kantar Study Shows Women Affected More by Customer Experience than Men

Banks can grow their share of deposits by as much as 16.5% by improving customer experience
Bears Growling at The Big U.S. Banks

Bears Growling at The Big U.S. Banks

The “Trump Bump” has hit a rough patch for some of the biggest U.S. Banks
HSBC’s John Flint Gets an A Grade to end 2018

HSBC’s John Flint Gets an A Grade to end 2018

Much of the criticism of bank profits have gone the other way as of late, decent profits but achieved through cost cutting measures
TD Bank Helps Maine Housing Authority

TD Bank Helps Maine Housing Authority

MaineHousing is an independent state agency that provides affordable rental and ownership properties in Maine
Notice 2018-83: A Snapshot of IRS Savings Changes 2019

Notice 2018-83: A Snapshot of IRS Savings Changes 2019

IRS announced changes to savings plan increases for retirement accounts
Goldman Sachs Golden Group Getting Smaller: Women Still Trail Regional Bank Trends

Goldman Sachs Golden Group Getting Smaller: Women Still Trail Regional Bank Trends

Number of women that make the list will likely continue to grow
Three Tips to Benchmarking Pay and Performance for Bank Employees

Three Tips to Benchmarking Pay and Performance for Bank Employees

One of the keys to keep and attract talent is to analyze compensation packages with competitors
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