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7 Difference-Making Leadership Behaviors. By Matt M. Starcevich and Arnold Sykes. Center for Coaching and Mentoring, Inc. 107 pp.

Where “tone at the top” pays off

Book Review: 7 roads to better management style
Broke: America’s Banking System: Common Sense Ideas To Fix Banking In America. By Richard J. Parsons. Risk Management Association. 181 pp.

Veteran banker tackles industry shortcomings

Book Review: How banks can make their future brighter
SWIFT to reduce prices in 2014

SWIFT to reduce prices in 2014

20% reduction to save customers €52 million
Video collaboration can transform wealth management

Video collaboration can transform wealth management

Attrition reduced by getting right expert to right customer at right time
New core account must evolve to maintain relevance

New core account must evolve to maintain relevance

Support needed for new currency types, new payments, mobility
Directors increasingly acknowledge priority of IT oversight

Directors increasingly acknowledge priority of IT oversight

1 in 3 admit they lack sufficient tech savvy
Companies compete to serve individuals based on extensive online information

Companies compete to serve individuals based on extensive online information

Personal clouds to serve digital selves
Some growth leaders owe their buildup to loans acquired in the course of acquisitions. Georgia’s Hamilton State Bancshares, for instance, bulked up on CRE through four FDIC-assisted deals over recent years. But most of the growth comes under agency loss-sharing agreements.

CRE loans rising

SNL Report: Community banks among growth leaders
TransUnion’s latest payment hierarchy analysis indicates nearly even tendency by people with financial woes to pay their mortgage or credit card debt. Auto loans still have first call on their dollars, however.

Consumer payment hierarchy begins shift

Troubled borrowers’ historical preference towards mortgage bill returning, says TransUnion study
Personal financial management vis-a-vis wealth management

Personal financial management vis-a-vis wealth management

Banks can first serve as planners, then advisors, to their customers
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