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Bank of the West’s John Finley has spent a decade at the organization in customer experience, digital channel, and innovation roles.

Outside/inside innovation for Bank of the West

Launches Finlab for partnerships and plans to get employee suggestions
AxiomGO is the mobile app specifically designed for the underbanked by its namesake bank.

Investing in future via mobile app

Florida’s Axiom Bank pursues underbanked market using digital offering
Commercial finance comes in many flavors. The bank-owned company profiled here portfolios all the loans it makes.

National cash-flow lending good fit for small regional

First Financial’s Oak Street sub lends to insurance, other verticals
Fed research indicates fewer small business loans are being made face to face, with small business credit cards and fintech online business lending gaining share.

Is community bank small business lending eroding?

Fed’s Quarles traces evolution of big bank and fintech competition
Community bankers have begun taking steps to not be held back so frequently by their traditional tech vendors' schedules.

Tech ever-widening domain for community banks

Looking beyond traditional means and traditional vendors
Real hotel finance is no game and you don't get $200 for landing on "Go." But for lenders there are side advantages about trends in the business.

Predictive power of hospitality data

What hospitality lending says about business cycle
Metrics—and underlying causes—regarding payments fraud will be the goal of a new Federal Reserve-sponsored study.

Fed launches payment fraud study

Picks Boston Consulting Group to produce research
"Stop!" is clear enough, but when the subject is UDAAP, often much isn't so clear.

UDAAP? Violation? Or both?

Ten years after Dodd-Frank added the extra “A,” it's still a mystery
Risk management can help banks realize the potential of increased digitization.

Control digital transformation’s regulatory risks

A rigorous self-assessment is where effort begins
In this second of two installments, former FBI agent and NBC commentator Frank Figliuzzi goes into detail on three essentials for preventing and coping with workplace violence.

Three “Rs” of workplace violence

“Recognize” and “Report” help prevent violence; “Respond” helps people survive
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