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“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. He aims to fix that.

Transparency is a two-way affair

If we want customers to be candid, shouldn’t we do the same?
Finicity’s Steve Smith sees a cooperative bank-fintech effort at U.S. open banking standards setting coming together later this year.

Is there a “Bluetooth” for U.S. open banking?

Market-based framework would step in where government has not
Goodbye generalities! More and more financial services firms personalize communications with customers and prospects.

Personalized marketing draws more bank spending

4 in 10 just beginning implementation. Data quality is biggest challenge
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the subscriber side of S&P Global's website.

Simplifying small-bank capital

Most community banks would qualify for Congress' proposed capital standard
Compliance officers had their hands full in 2017 ... and the outlook may not be that different in 2018.

2017 regulatory review: a mixed bag

Last year’s trend may influence tone for 2018
Before Babylon, Beyond Bitcoin: From Money That We Understand To Money That Understands Us. By David Birch. London Publishing Partnership. 264 pp.

Future tense of money

Book Review: Where money is going has strange but historical roots
On several fronts 2018 will be the year more banks step further into new tech frontiers such as artificial intelligence.

3 key tech trends to watch

2018 promises progress on AI, chatbots, and blockchain
Has a credit union figured out one way to put depository institutions back into the small-dollar-loan game?

For fintech owned by a CUSO, will banks buy?

Sustainable small-dollar product has met with only credit union interest so far. Reg risk, not politics, is the issue
Blockchain evolution continues on multiple planes and multiple fronts. "The Business Blockchain" author William Mougayar looks ahead to see where developments show promise.

13 questions for the Blockchain as we enter 2018

Standards, ICOs, and regulatory outlook all important
CEO Cort O'Haver boots up Umpqua Bank 3.0: "Our whole service pledge is based on our stores. But now it's going to morph into 'press the app and we'll chat'."

Umpqua’s next transformation

Bank that dared to be different is at it again, led by new CEO Cort O’Haver
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