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OCC improves but unlevels CRA ratings

New policy puts state-chartered banks at meaningful disadvantage
Lead Right For Your Company’s Type: How To Connect Your Culture With Your Customer Promise. By William E. Schneider. Amacom. 200 pp.

How to lead your type of bank

Book Review: A framework to connect your bank’s culture with your customer promise
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

Still where (much of) the money is

Big banks say the branch still matters
Cooperation between traditional disciplines and new methods increasingly proves critical for banks that want to survive and thrive.

Unite “suits” and “jeans”

Two pairs of “thems” must become an “us”
This is the first part of a series presented annually by Crowe Horwath on BankingExchange.com in banking compensation trends.

Bank salaries still growing, but future uncertain

Management should address lack of gap between high and low performers
"In the moment" transactions need a payment element to work best.

Understanding “contextual commerce”

Panel of ecommerce pros explores “pay where you are”
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Despite tech investment, CX lags

Customer experience expectations soar faster than banks can keep up
Now it's the "Uberization" of bankcards. No extra charge for the embossed pun in this sample.

Uber Visa pulls up this week

Co-branded Barclaycard features millennial-friendly features
"Money from home" has a whole 'nother meaning when HELOC lending comes into vogue.

HELOC boom forecast

Volume of home equity line originations may double over five years, says TransUnion
Fintech expert Chris Skinner gave his advice in a format new to Money 20/20 this year: The Forum. Staged like theater-in-the-round, Forum presentations were broadcast to audience members via wireless headsets.

"Nothing less than transformation"

Blunt Money 20/20 talk from fintech author Chris Skinner attempts to jolt bankers into new age—or else
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