Analysis of 18,000 borrower complaints reveals payment processing errors, inaccurate bills and repayment information, and unhelpful customer service

The banking and credit sector continues to attract the highest number of complaints

By increasing competition and choice, the rule aims to lower loan prices and improve customer service

As BBVA looks to takeover Sabadell, the bank’s chair said oligopolies are bad for clients

Consumer protection law enforcers will now require banks to show evidence of opt-in agreements

The federal judge rejected the challenge, which was backed by the American Bankers Association

Overriding regulation would prevent confusion and relieve banks from overlapping requirements

The financial services industry would be wise to take notice

Shifting risk composition caused greater risk credit cards to be issued

Gen Z faces financial dependence with 52% not earning enough for their desired lifestyle