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Engaging digitally active customers better

Engaging digitally active customers better

“Bring your own persona” seen as best practice
Mobile payment adoption—not so fast

Mobile payment adoption—not so fast

Should already be mainstream, based on previous predictions
Here come “information citizens”

Here come “information citizens”

Consumers increasingly crave ease of access to info
Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Blockchain for banks awaits killer app

As Bitcoin falters, its technology shows potential
Max Levchin, r., co-founder of Affirm, tells moderator Salim Ismail that he wants “to build a bank from the ground up.”

Max Levchin updates Affirm

PayPal co-founder discusses latest disruptive venture
Are banks dinosaurs or have they been evolving? CNBC's Bob Pisani, left, probed this at Exponential Finance 2015 with RBC's Linda Mantia, c., and JPMorganChase's Gavin Michael, r.

“Why do I need you dinosaurs?”

Bankers counter punch at Exponential Finance conference
For banks that give to customer-selected nonprofits, based on account balance or other relationships, the results are sweet: community support and market share growth

Giving away money builds business

Boiling Springs Savings'"no-bake cake sale" helps nonprofits while helping the bank
ALCO Beat articles featured exclusively on bankingexchange.com are written by the asset-liability management experts at Darling Consulting Group.

Where’s ERM heading?

Next stop for ERM: “Enterprise Strategy Management”
Making “Three Lines of Defense” work

Making “Three Lines of Defense” work

Coordination, cooperation, and communication, for a start
“Those closest to the action know what the right thing to do is long before leaders do. The trick is to stay in touch,” says exec Kat Cole.

Cinnabon’s sweet smell of success secrets

Don’t alter successful recipes—build on them
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