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Cyberfraud/ID Theft
This generation has unique values that financial service brands have been getting wrong
Study found that large banks are increasing market share when it comes to financial advice
Acting on the personalization opportunity requires a major change in mindset
Financial services sector changes by 107%, growing concerns regarding privacy and data security
The bank is expecting Modest GDP Growth at 2%, With Strong Consumer Sector as Driving Force, Low Probability of Recession
They are heavily reliant on cashing paychecks and thus paying by cash
What was on top of the agenda at Davos this year? Concern over emerging technologies!
Gen Z has introduced a new set of behaviors that are changing the dynamics within the banking and fintech space
80% of its customers only visit PNC without visiting the other four major banks
There are definitely pluses and minuses to both the consumer and the banks in terms of safety and credit
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