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Jill Castilla opens one of her bank’s “Heard on Hurd” music/food festivals. Running once a month from March to October, they draw 25,000-35,000, boosted by social media. Castilla credits Bank of Ann Arbor’s “Sonic Lunch” concerts for the idea.

Citizens Bank of Edmond's can-do CEO

Necessity propelled Jill Castilla to shape Oklahoma bank into a modern community bank
This is the third and final report from Future Forces In Banking 2018. The study is a collaboration between CS Consulting Group, CenterState Bank, and Banking Exchange.

Are feds slow followers?

When it comes to dealing with change, banks see their regulators lagging
This is the second in a series of reports from Future Forces In Banking 2018. The study is a collaboration between CS Consulting Group, CenterState Bank, and Banking Exchange.

More tech—and more branches?

Community banks slow to decrease “face time,” but boost tech spend even so
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

Reconsidering regulatory warnings

Matters requiring attention, bank regulators' informal red flag, up for reform
This is the first in a series of reports from Future Forces In Banking 2018. The study is a collaboration between CS Consulting Group, CenterState Bank, and Banking Exchange.

Community banks: “Yes, we need to change”

8 in 10 execs see need for major strategic shift
"Exit stage left" can sometimes be the best lasting contribution a troublesome director can make to the bank. Jeff Gerrish discusses key points to ponder before urging such board members toward the door.

Big broom in the boardroom

Sweeping out the “meh,” the obnoxious, and the useless from your board
DO GOOD: Embracing Brand Citizenship To Fuel Both Purpose and Profit. By Anne Bahr Thompson. AMACOM Books, 257 pp.

How doing good can go with doing well

Book Review: “Brand” means much more than logos now
Even in relatively good times, risk managment can put the squeeze on bankers. The Comptroller's Office has issued its latest Semiannaul Risk Perspectives report.

“Complacency” on OCC’s watch list

Risk of lingering stability is inattention to credit risk
Avoid the negative sound bite

Avoid the negative sound bite

Turn hostile questions into positive responses, says communications pro
Setting the “tone from the top” is just the beginning of a bank board’s role in culture. Directors need to keep watch by taking steps to question and follow up on staff conduct.

7 ways “conduct risk” can be handled by bank boards

Boards must offer—and demonstrate—credible challenge to keep bank culture where it belongs
Page 41 of 62

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