Three Predictions For 2019 For Community Banks From SRM

•  The number of banks outsourcing digital, IT, compliance and core competencies will continue to rise as the demands for continuous innovation grow.

•  AI and machine learning will become mainstream among more community banks with increased efficiencies and more personalized services.

•  Biometrics and voice recognition is now boasting nearly 100% accuracy and will become more commonplace in mobile banking because of its ability to increase security and decrease friction for end users.