Banking Exchange Magazine Logo

Bank of Hawaii Launches ‘Branch of Tomorrow’ Premises

The bank is reopening revamped branches, while others are adding physical branches in face of online shift

  • |
  • Written by  Banking Exchange staff
  • |
  • Comments:   DISQUS_COMMENTS
Bank of Hawaii Launches ‘Branch of Tomorrow’ Premises

Several US banks have announced plans to open new branches or acquire existing premises as they build for the future.

Bank of Hawaii is reopening six additional branches across Hawaii as part of the next phase of its “Branch of Tomorrow” initiative.

The branches include Hanapepe and Kapaa on Kauai, and four grocery store locations. However, the bank’s 12 remaining in-store branches will be permanently closed.

“As an essential business, we are fully committed to serving our community and proactively responding to customers’ evolving needs through a variety of options and under a variety of circumstances,” said Peter Ho, Bank of Hawaii’s chairman, president, and CEO.

Three new projects are also in the works with a Mililani Branch scheduled for opening in March, a Waialae-Kahala branch scheduled for April, and a new Hilo branch scheduled to open in the fourth quarter.

Other banking groups are looking to open new branches despite a growing body of research showing customers are shifting to online and mobile banking.

ES Bancshares, the bank holding company for Empire State Bank, has committed to opening a new banking center at Corporate Commons Three, Staten Island, New York. It is expected to open in the second quarter of 2021.

The bank also said its New Dorp office, which has $150 million in deposits, would relocate to 2212 Hylan Boulevard, Staten Island, New York in the third quarter of 2021.

Elsewhere, Arkansas-based Simmons Bank is planning to construct a second bank branch in White Hall with plans to open in early 2022.

“The support and growth of our customer base in White Hall has been outstanding and we’re proud to meet that growing demand for our services by adding a second location,” said Daniel Robinson, regional community president for Simmons Bank. “We have called Jefferson County home for over a century and it is an honor to be a part of our continued growth here.”

Trustar Bank is opening a full-service branch at Georgetown Pike, Great Falls in Virginia, which chief executive Shaza Andersen said would “allow us to continue to provide exceptional service to Great Falls and its surrounding communities”.

Alabama-based Regions Bank is opening a new branch in Hamilton Mill, Buford, Atlanta. The bank has also been given approval by the Federal Reserve Board for a new branch Frisco, Texas.

Bill Linginfelter, market executive for Regions Bank in Atlanta, said: “The tools available in this new branch are an extension of the commitment by our local bankers to tailor services to each customer’s individual banking needs while providing more modern technology that makes banking easier.”

Finally, the Federal Reserve Board has also approved an application by Simmons Bank to open a branch at 8319 Preston Road, Dallas, Texas.

Other community banks across the country announced branch network expansion plans in January, including Santa Cruz County Bank in California, Mountain America Credit Union in Montana, and Town Bank in Wisconsin. Dollar Bank is also planning four new locations in Virginia.

back to top


About Us

Connect With Us


Webinar: In-person and Remote Banking –
Why this Hybrid Model is the Future of the Branch

Banks combine the brick and mortar
physical banking experience with virtual banking

Time/Date: August 5th, 2021 2:00 P.M. ET

As consumers increasingly prefer to engage with their bank remotely instead of going to a branch location, institutions are looking to modernize the ways in which they interact with customers. Depending on the complexity of the banking activity, some consumers will use self-service digital channels while others will turn to channels where they can get human help. In a hybrid banking model, banks combine the brick and mortar physical banking experience with virtual banking.

In this webinar, OneSpan and guest speaker Alyson Clarke, Principal Analyst at Forrester Research, will discuss why hybrid banking will become mainstream and the importance of putting the right tools in place to support remote account opening, account maintenance, wealth management, and lending.


This webinar is brought to you by:
OneSpan Logo