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80% increase year-on-year as US economy begins to “roar back to life”
Report by the Federal Reserve of Cleveland studied whether bank consolidation had impacted customer access
Average turnover for nonofficer and office positions reduced significantly
Demand for digital payments skyrocket following the pandemic and growing digital appetite from customers
Guidance is a ‘rudimentary’ first step to help banks assess and manage climate-related risks
App-based neobank Monzo has yet to make a profit in the UK
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Bring a Human Connection to
Remote Banking, Insurance, and Financial Services

Remote channels have become the primary method to apply for new accounts, insurance policies, loans, and to get financial advice. But, research shows that consumers turn to channels where they can receive human help and assistance for complex financial activities.

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