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Part 7: Numbers matter, but the human factor counts at all levels
Ebola crisis reminds that banking confidence starts locally
Associated losses also rose, at a rate of 34%
“It’s all about the customer” makes more sense when you know all about the customer
SNL Report: Biggest banks grow more deposits, cut more branches than aggregate
What does ex-Fed chief’s turndown say about credit processes—and future rates?
“People talking without speaking, people hearing without listening” *
Don’t lose the value you’re paying for
ABA survey finds 13% use it at least once a month
Avoid financial storms by multiple views of business borrowers
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