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Martie Woods

Martie Woods

Martie Woods is Lead Strategist at Stone Mantel, an insights consultancy focused on creating meaningful brand experience. In her role, Woods helps organizations differentiate their brands by guiding their thinking on innovation and customer experience. Her focus on the customer, expertise in consumer psychology, innovation, and buying behavior has made her a sought-after thought leader and consultant. Woods can be reached at [email protected].

Part 2: Get “sorry” right, or it’s just a sorry excuse
Part 1: Why customer problems may do more good than you know

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Dana Weinstein
Dana Weinstein,
Head of Product at Tesser

Dana Weinstein is Head of Product at Tesser, bringing eight years of experience building payments products across US domestic and cross-border rails.

She launched Visa Direct Payouts, architecting a payout capability that now reaches 11 billion endpoints across cards, accounts, and digital wallets...