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The COVID-19 pandemic has upended virtually every aspect of life for American consumers
Demand for digital payments skyrocket following the pandemic and growing digital appetite from customers
Study finds that midsize credit card issuers report greater drop in customer satisfaction levels compared to national counterparts
As the economy recovers we are seeing an emergence of the usage of commercial cards by businesses
Bringing in new customers is increasingly happening online rather than in person
US Bank and Huntington have developed new personalized digital services for individual customers
Customers Bank, Capital Bank and Community 1st Credit Union among the latest to embrace financial technology
More than half of consumers have become more concerned about fraud since Covid-19
Coronavirus worries have helped boost the case for contactless card payments
Many incumbent US banks are not structured for a new digital shift boosting opportunity for fintechs
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