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Banking's digital path promises to move rapidly, but the human factor will be a key element of the business for years to come, predicts SunTrust head of consumer digital.

Don’t try so hard to imitate Amazon

SunTrust’s Anoop Warrier discusses the challenge of balancing humans and digital
Beneficial Bank President and CEO Gerard Cuddy says businesses want fast turnaround on loans. Being a key local player helps Benefit compete.

Beneficial finds local still sells in Philly

Bank with savings roots grows via commercial, exercises caution on CRE
Keith Noreika, Acting Comptroller, believes the restrictive regulation banks currently face requires some opening up.

OCC sees need for soundness, not just safety

Acting Comptroller speaks of sea change in federal regulation
"I don't know what we will call them, but banks and fintechs will merge into one industry," says KBW's Cannon. "They won't be seen as two separate industries in the future."

How fintech will change bank M&A

Top KBW analyst Fred Cannon sees fintech and banking industries merging
As community banks grow larger and evolve in how they serve customers. how do they keep the special flavor in the recipe?

Keeping the “community” as you grow

As consolidation continues, more banks confront size-culture balance
Look carefully before you partner with a fintech, or your bank risks partnering with trouble.

Taking a risk-based approach to innovation partners

Banks must make sure a good idea won’t lead to trouble
Being in the moment where the customer is will increasingly be the goal for retail bankers.

Tailoring the customer experience

Websites that fit themselves to clients on the fly and more will be norm
In only a few years the Washington discussion has shifted for fintech, though challenges remain as regulators sprint to keep up with technologists.

Fintech players assess post-disruption environment

Leaders from Square, Lending Club, and Citi discuss regulatory balance
Flying away from the flock first may be disruptive, but it may also be the best strategy play.

Financier, disrupt thyself

Charles Schwab chief says winners will revamp themselves constantly
Communicating payments change to consumers

Communicating payments change to consumers

Real-time payments arrival shouldn’t shock them, says expert
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