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Gen Y flocking to mobile/online banking

Gen Y flocking to mobile/online banking

74,000 new people a day banked online in 2013
Notorious malware kingpin convicted

Notorious malware kingpin convicted

“SpyEye” had infected 1.4 million computers
Branch convenience key when choosing banks

Branch convenience key when choosing banks

Friends’ recommendations also important, while online, mobile services lag in decision-making, survey says
Online/mobile could put a third of banks’ market share up for grabs

Online/mobile could put a third of banks’ market share up for grabs

Survey shows 50% increase in mobile banking; double- and triple-digit growth in online sales
Study gives bank websites poor grades compared with other retail sites

Study gives bank websites poor grades compared with other retail sites

The best bank sites, however, still are significantly better than the bottom sites
Online and email fraud high among business concerns

Online and email fraud high among business concerns

Customer education and fraud solutions found lacking
Card-not-present seen as fastest growing type of credit card fraud

Card-not-present seen as fastest growing type of credit card fraud

While incidents rose, the average loss per compromised account fell 10
Online banking visits soaring, particularly on 4th and 18th of each month

Online banking visits soaring, particularly on 4th and 18th of each month

Notable peak seen during holiday period
Digital strategies must pass the ROI test

Digital strategies must pass the ROI test

Benchmark service provides comparative insights regarding emerging services
Generic top domain name approvals take a step forward

Generic top domain name approvals take a step forward

.com is so yesterday; why you should know about .bank
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