The use of cloud computing in banking rumbles ahead, albeit somewhat overshadowed by flashier news of other technologies, such as mobile payments, Big Data, customer relationship management, and others.
Something that the Executive Board said recently-and mentioned here as well-resonated enough to take a second look. To recap, they put it in the context of: "With rising costs and…
Yet another acronym is making the rounds; this one, CEM, or customer experience management, roughly combines the adage "the customer is always right" with the latest techno-scheme of "predictive analytics."
The application of advanced analytics to detect and thwart sophisticated fraud increasingly is seen as the next, logical step in protecting customer data and identities.
Gamification. Sounds like yet another trendy, buzzy, shot-in-the-dark term people make up to hype the latest hair-brained approach to financial services operations, a term like Big Data, BYOD, or social…
Learn how simple, automated engagement strategies can dramatically increase adoption rates, boost collections, and create new value for institutions and their customers.
The webinar will cover:
Why digital outreach is essential for improving digital payments and payment performance.
How businesses have seen a 25% increase in digital payments through proactive engagement.
How automated reminders, pre-delinquency notices, and mobile magic links drive faster payments.
How digital outreach builds long-term loyalty by removing friction and adding convenience.
What you need to launch a successful digital outreach program and gain a competitive edge.
Don’t miss this opportunity to learn how your institution can move beyond passive bill presentment and build smarter, more impactful payment journeys.
