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3 Ways to Improve Customer Loyalty Through a Secure Digital Banking Approach

3 Ways to Improve Customer Loyalty Through a Secure Digital Banking Approach

The pandemic greatly accelerated the technology shift as customers were largely unable or not willing to visit branches in-person
Adapting Contact Centers to Meet Business Continuity

Adapting Contact Centers to Meet Business Continuity

Within this adversity lies an opportunity for banks to revamp their call centers and retain customers
Business Lending Volume Is Low Even While Economists Are Optimistic and Consumer Spending Is High

Business Lending Volume Is Low Even While Economists Are Optimistic and Consumer Spending Is High

Federal Reserve data noted the lack of demand for small business loans even while noting that consumer demand is on the increase
Story of the Week: Jamie Dimon’s Optimism Shared by Analysts

Story of the Week: Jamie Dimon’s Optimism Shared by Analysts

Last week Bank of America estimated that Americans have $3.5 trillion in their bank accounts they did not have one year ago
Consumers Driving Post-Pandemic Banking Revolution

Consumers Driving Post-Pandemic Banking Revolution

Many incumbent US banks are not structured for a new digital shift boosting opportunity for fintechs
Blue Ridge Bank Launches PPP Platform for Self-Employed

Blue Ridge Bank Launches PPP Platform for Self-Employed

Platform will help gig workers and contractors access government Covid-19 support
Fintechs and the Government Teamed Up for COVID: Will It Last?

Fintechs and the Government Teamed Up for COVID: Will It Last?

Fintechs stepped up to the plate in giving Americans faster access to stimulus checks without fees
From the Bitcoin Pizza to Bitcoin Treasury – Why It Is Now Irresponsible for Public Companies NOT to Have a Crypto Allocation

From the Bitcoin Pizza to Bitcoin Treasury – Why It Is Now Irresponsible for Public Companies NOT to Have a Crypto Allocation

Bitcoin was first seen as an obscure digital currency born from the 2008 financial crisis. In 2021, it’s viewed as digital gold.
PPP Extended by Two Months After Senate Agrees New Deadline

PPP Extended by Two Months After Senate Agrees New Deadline

The lending program was due to expire on March 31
Mortgage Rates Climb but Home Purchases Continue to Increase

Mortgage Rates Climb but Home Purchases Continue to Increase

The housing market is still thriving but the refinance market is slowing
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