Earlier this month, Banking Exchange hosted bankers at the University of Chicago Gleacher Center in downtown Chicago.

Bankers focused on risk, fraud, payments, and more representing more than $1 trillion in assets gathered to discuss key topics that will shape the banking industry.

One of the strongest panels consisted of JP Morgan Senior Executive Director, Payments Regulatory Management, Shanthi Gudavalli (MBA, University of Chicago Booth Business School), Sardine Cofounder Aditya Goel, and BNY Chief Commercial Officer Treasury Services Anjali Shah.

The moderator was one of the global thought leaders on AI, Xiaochen Zhang. Questions were asked by financial institutions such as Wintrust, City National Bank, and BMO.

While the panel acknowledged the potential dangers of AI, it also proved that there is overwhelming potential to transform the banking industry for good in 2025.

Anjali Shah, BNY Chief Commercial Officer for Treasury Services said,  “AI has the potential to revolutionize the fraud landscape in the payments industry. By training our models with anomalies, we can identify unusual patterns in payments without causing excessive friction in payment processing. We can categorize risks and create multiple models to analyze different aspects of payment behavior, such as the time of day, originator, and payment corridors.”