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Customers - Banking Exchange
Less than half of customers are “certain” they will remain with their bank over the next 12 months
An overwhelming majority of consumers are satisfied with the current debit card system
Average late fee charge reduced from $32 to $8
Strong fraud protection is the most important consideration for 32% of consumers
TD Bank report found that nearly a third of young consumers have fallen victim to financial fraud
Teenagers are also more likely to experience financial concerns and lie about their financial situation
More than 60% of middle-market companies class themselves as “digitally native”
Over 76% of consumers expect their finances to improve or remain unchanged over the next 12 months
Proposed rule to ban junk fees aims to remedy widespread concerns
The new rules could save consumers over $3.5 billion in fees per year
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.


This Executive Interview is brought to you by:
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