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Consumer Compliance
Customer experience hinges on getting problems fixed promptly—and right
Serving unbanked and underbanked people is express purpose of Express Banking
In CFPB case TransUnion, Equifax pay $23.1 million over charge of misrepresenting monitoring services
Must pay restitution and penalties for violating Servicemembers Civil Relief Act.
In wake of Wells affair, directors must reconsider what “risk appetite” really means
Preparation’s half the secret. Making your case early helps too
Eastern Bank’s Steve Antonakes brings experience to bank side of the table
Demanding new standards ahead for furnishers of credit information
Broad approach would affect many relationships, barring class-action waivers but not individual waivers
CFPB arbitration study fuels bureau effort flying in face of Supreme Court precedence
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