Retail Banking

Deadline is Aug. 25!

Book Review: Are you ready for your "second adulthood"?

Advanced data analysis and new business approaches help banks navigate through a challenging credit market

Get moving or mobile web-quipped social users will leave you behind    

Tactile-based technology, or in other words the touch screen interface, has become the de facto standard for computing devices and we didn't even see it coming.

Fancy walls less important than the brains and service inside

Easier to expect than to deliver

MasterCard works on evolving means to keep cardholders tied in

Yet another acronym is making the rounds; this one, CEM, or customer experience management, roughly combines the adage "the customer is always right" with the latest techno-scheme of "predictive analytics."

If you haven't noticed, there is a theme to my most recent blogs. The relationship between ourselves and our technology is changing!