Heightened regulatory scrutiny and greater concerns over risk governance have led financial institutions to elevate focus and attention on risk management, a new Deloitte Touche Tohmatsu Limited (DTTL) global survey…
Remote channels have become the primary method to apply for new accounts, insurance policies, loans, and to get financial advice. But, research shows that consumers turn to channels where they can receive human help and assistance for complex financial activities.
How can organizations deliver a personal touch in a remote, non-face-to-face world? What tools do advisors and agents need to drive digital customer engagement – virtually?
Download this ebook to learn how to recreate the power of the face-to-face meeting in your to end-to-end digital processes.